Our Window & Door Ordering Process

At Surrey Sash, we make the journey from concept to installation seamless and stress-free. Here’s how it works:

Step 1: Initial Discussion (Same Day)

We start with a conversation to understand your needs, preferences, and project requirements for bespoke timber windows and external doors.

Step 2: Ballpark Costs (0-2 Days)

Based on approximate dimensions, we provide an initial cost estimate to give you a clearer idea of the budget.

Step 3: Detailed Survey (2-3 Days)

Our expert team conducts an on-site survey to take precise measurements and assess installation requirements.

Step 4: Window & Door Drawings (1-7 Days)

We provide individual drawings tailored to your project. The timeline varies depending on the size and complexity of the order.

Step 5: Finalising the Details (1-2 Days)

Any outstanding design or specification details are confirmed before moving into production.

Step 6: Manufacturing & Delivery (6 Weeks)

Your bespoke timber windows and external doors are expertly crafted and delivered, ready for installation.

Step 7: Professional Installation

Our skilled fitters ensure a precise, high-quality installation of your new windows and doors. Surrey Sash is FENSA registered and a proud member of The CPA, giving you peace of mind that your installation meets the highest industry standards.

From start to finish, we take care of every detail to ensure a seamless process, delivering beautifully crafted, high-performance timber windows and doors with expert care.