Guarantees

At Surrey Sash, we take pride in the quality and durability of our products, which is why we offer comprehensive warranties on all key components of your windows. Below, you’ll find a quick overview of the typical coverage periods for different parts of our products.

Please note, the exact warranty terms and conditions will be provided with your contract to ensure they align with your specific project.

However, as a general guide, this is what you can expect:

We offer a 10-year guarantee on timber window and door finishes (opaque), systems, handles, glazing bars, and spring balance mechanisms. Stain finishes are covered for 6 years, while double-glazed unit seals are guaranteed for 5 years. Locks, hinges, and moving metal parts have a 10-year guarantee, excluding cosmetic wear. Work carried out to building regulations is guaranteed for 6 years.

We are members of The CPA and FENSA.

These warranties reflect our confidence in the craftsmanship and materials used to create your bespoke timber windows. For more details, feel free to contact our team!

Warranties: