Care and Maintenance of Your Surrey Sash Products

At Surrey Sash, we take pride in delivering high-quality timber windows and doors designed for beauty, efficiency, and durability. With proper care and attention, your new windows and doors will continue to perform exceptionally for years to come. Below are some simple maintenance tips to help you preserve their condition and extend their lifespan.

Regular Cleaning

• Frames and Surfaces: Clean the timber surfaces at least twice a year using a mild detergent and water. Avoid using abrasive or solvent-based cleaners, which can damage the finish. Always dry the frames thoroughly after cleaning.

• Glass: Clean glass with a mild soap solution and a soft, lint-free cloth. Avoid scratching the glass by removing jewellery before cleaning. For stubborn residues, use a solvent-free glass cleaner.

• Ironmongery: Check and clean handles, hinges, and other hardware twice a year. Apply light oil to moving parts to ensure smooth operation.

Paint and Varnish Care

• Repaint or re-varnish the timber as needed, following the original finish type. Use high-quality acrylic-based paints or varnishes to maintain compatibility with existing coatings.

• Inspect surfaces for chips or cracks in the paint or varnish and repair promptly to prevent water ingress.

• Avoid painting over seals, locks, or hardware, as this can interfere with functionality.

Ventilation

Proper ventilation is essential to prevent condensation and maintain the timber's condition:

• Open windows periodically to allow fresh air circulation.

• If your property has undergone recent construction or plastering, ventilate and dehumidify the rooms until fully dried.

• Ensure rooms remain well-ventilated, especially in bathrooms and kitchens, where moisture levels are higher.

Weatherseal Maintenance

• Clean seals and gaskets at least twice a year using a soft, damp cloth to remove dust and debris.

• Inspect seals for damage or wear. Replace damaged seals promptly to maintain insulation and weatherproofing.

Seasonal Checks

• Inspect drainage channels to ensure they are clear of debris. Blocked drainage can lead to water accumulation and damage.

• Check for signs of mould or dirt on north-facing elevations. Clean these areas promptly to avoid long-term staining.

• In harsh weather conditions, ensure your windows and doors are securely closed to avoid damage.

Repainting Guidance

• Use acrylic paints or varnishes that allow the timber to breathe while protecting it from the elements.

• Before repainting, sand the surface lightly to remove any loose paint and apply a suitable wood primer.

• Apply two coats of the final paint or varnish, ensuring the surface is clean and dry between coats. Avoid painting in extreme weather conditions.

Ironmongery and Moving Parts

• Lubricate moving parts such as hinges, locks, and stays twice a year with a light machine oil.

• Avoid over-lubricating or using heavy greases, as these can attract dirt and debris.

Protecting Your Investment

• Treat your windows and doors with care, as you would with fine furniture. Avoid using ladders or abrasive tools near the frames and glass.

• During construction or renovation projects, ensure your windows and doors are protected from dust, debris, and heavy impacts.

By following these care and maintenance guidelines, you’ll preserve the appearance and performance of your Surrey Sash products, ensuring they remain a lasting feature of your home.

If you have any questions about maintaining your timber windows and doors, or if you need assistance, please don’t hesitate to contact us. Our team is here to help.