Frequently asked questions

What types of windows and doors do you manufacture and install?

We specialise in timber sash windows (box frame and spring sash frame), casement windows, French doors, single doors, patio doors, and more. Our products are tailored to suit both traditional and modern homes.

Can you accommodate bespoke designs?

Yes, we can work on bespoke details to ensure your windows and doors perfectly match your project’s requirements. Whether it’s custom dimensions, intricate glazing patterns, or unique finishes, we can help.

Do you offer different frame sizes and types?

Absolutely. We provide multiple frame types and sizes to suit a wide range of projects, from period property restorations to contemporary new builds.

What colour options are available?

Our standard colour is RAL9016, but we offer a full range of colours, including any shade from popular paint ranges. If you have a specific colour in mind, we can match it.

What is your lead time?

Our standard lead time is 6–8 weeks, but this can vary depending on the complexity and details of your project. For more precise timings, feel free to get in touch.

What is the difference between putty glazing and glazing bars?

Putty glazing involves setting glass panes into the window frame using putty, offering a traditional finish often seen in period properties. Stick-on glazing bars are strips of timber that are glued onto the glass creating a grid-like appearance. Both options can be customised to your project’s aesthetic. Please click here to find out more.

Where do you operate?

We primarily work in and around London, but we can cover projects across the South of England, subject to project size.

Are you FENSA registered?

We are currently in the process of obtaining FENSA registration. This ensures that our work meets all relevant building regulations and provides additional peace of mind for our clients.

What ironmongery options do you offer?

We have a wide selection of ironmongery available, including handles, locks, and hinges in various styles and finishes. Please refer to our brochure for the full range.

Do you provide advice on which window or door type is best for my property?

Yes, we offer expert guidance to help you choose the most suitable options based on your property’s style, energy efficiency needs, and personal preferences.

Can you replace windows in conservation areas or listed buildings?

Yes, we have experience working on properties in conservation areas and listed buildings. We can help ensure your new windows or doors comply with planning and heritage requirements.

Do your windows and doors come with a warranty?

Yes, all our products come with a warranty. The exact terms will depend on the specific product, but we stand by the quality and durability of our craftsmanship.

Can I view examples of your work?

Yes, we’d be happy to share examples of our previous projects. Please contact us for more information.

How do I maintain timber windows and doors?

Timber windows and doors are durable with proper care. We recommend regular cleaning, occasional repainting, and ensuring the seals and joints remain intact to maintain their beauty and functionality. Please click here for more information.

Are your windows and doors energy-efficient?

Yes, our timber windows and doors are designed with energy efficiency in mind. We use high-performance glazing and precision engineering to minimise heat loss and improve insulation, helping to reduce energy bills while keeping your home comfortable.